sws_hospitality_brochure_2019

H O S P I T A L I T Y L O G I S T I C S

F l e x i b l e , S c a l a b l e H o s p i t a l i t y L o g i s t i c s

suddath.com/hospitality

Hotel and Resort Logistics Services We understand that hotel construction and renovation projects are complex, time consuming and stressful. Suddath ® assists owners, developers, management companies, purchasing companies and contractors to reduce cost and risk so you can open your hotel or resort on time and generate revenue for your stakeholders. Suddath has performed many of the world’s largest and most complicated hospitality projects, including the Baha Mar resort in the Bahamas and the Wilshire Grand in downtown Los Angeles. Our complete menu of hospitality logistics services support FF&E supply chains across brands ranging from luxury resorts, to boutique hotels, to business-travel- centric chains like the Hilton Garden Inn. Whatever the scope, we can provide solutions.

Over the past three years we’ve handled 50 million pounds of hotel-specific FF&E at our nationwide locations, and installed 30,000 hotel rooms worldwide.

Why Choose Suddath

Save time and money, while reducing risk

Real-time inventory visibility and tracking

Customized, global project and program solutions

Hospitality Logistics Services Suddath provides comprehensive hospitality logistics under one roof with a single point of accountability all at a competitive price.

Project Management Warehousing Delivery Cargo Coverage Installation Decommissioning

Transportation International Freight Forwarding

Custom Brokerage Program Solutions

Project Profile Wilshire Grand Hotel Location: Los Angeles, CA • Tallest building in the Western U.S.

• 2.5 million pounds of FF&E installed

• 4-month timeframe

• 900 guest rooms

• 3 restaurants

• Full lane closure in downtown L.A.

Save Time and Money, While Reducing your Risk

Suddath is an asset-based company with owned locations in most major U.S. markets offering a comprehensive menu of hospitality services. This unique structure allows our clients to consolidate services, reduce complexity and eliminate unnecessary layered costs. Our deep resources also provide significant scalability to meet the grand opening date, even though delays may have occurred beyond your control. • Cost savings of up to 40% in Suddath markets compared to non-asset based providers • Less complexity and administrative cost associated with managing fewer vendors • Reduced travel and lodging expenses as a result of Suddath local presence • Scalability to overcome unforeseen construction and product delays, potentially saving millions of dollars • Highly competitive cargo protection coverage to safeguard your assets

Real-Time Inventory Visibility and Tracking

Inventory management is the lifeblood of any hospitality project. Track and manage your inventory at all times through our Tier-1 warehouse management system, HighJump. ™

• Tightly manage FF&E with continuous cycle counts and inventory imagery • Value-added, high-touch labeling and kitting • Ability to pivot instantly to move your inventory where and when you want it • Detailed billing to better manage costs

Customized, Global Project and Program Solutions

Our comprehensive menu of services enables clients to consolidate multiple needs under one fully integrated service provider. As one of the world’s largest moving and logistics providers, Suddath provides tremendous global reach and buying power. From one project to multiple projects happening at the same time, we deliver competitive solutions to clients using a standardized process that can be applied consistently around the world.

• Consolidated services to increase accountability and reduce complexity • Dedicated local project teams, from warehousing through punch list completion • Dedicated program teams for clients with ongoing needs • Global reach leveraging over 200 network partners in 150 countries

Expert Hospitality Project Management

Working with a broad array of providers for a hotel renovation or construction project can be daunting. Our unique structure and broad menu of services allow you to benefit from the simplicity of working with one provider for all of your hospitality logistics needs. From clearing existing properties of existing FF&E so renovation can begin, to shipping your goods and installing them domestically or overseas, Suddath helps you consolidate services to save time and money on a global basis. We bring our highest value when we package several of our services into a customized project management solution around your unique needs. Flexible, scalable project management services • Warehouse consolidation, inventory management, storage and kitting • Tailgate delivery • Complete hotel FF&E installation • OS&E distribution and “room-in-a-box” services • GC delivery and material handling services • Ongoing attic stock management Project Profile Baha Mar Resort Location: Nassau, Bahamas

• Largest resort contruction project in the Western Hemisphere • 800 inbound Twenty-Foot Equivalent Units (TEUs)

• Domestic and international transportation • Freight forwarding and customs clearance

• Cargo protection coverages • FF&E removal and liquidation

• 1,200 outbound TEUs

• 6-month timeframe

• Foreign Trade Zone (FTZ) in Jacksonville, FL

Less Risk, More Visibility with Tier-1 WMS Suddath uses a Tier-1 warehouse management system, HighJump, ™ across all of our wholly-owned locations. This level of visibility is unprecedented, allowing our clients to manage their inventory across a nationwide network. Our system is uniquely configured to support our hospitality industry clients and we even have the ability to quickly implement our system to manage warehouses outside of our national footprint. You and your partners can track inventory in real time, providing up-to-the-minute updates so all stakeholders can react quickly to unforeseen challenges. Visibility at every step • Client Portal to view POs, Item Master, receipts, delivery orders and shipments • Real-time view of inventory • Real-time status of outbound deliveries • Online purchase order schedule

• Computer generated receiving report • Designation of inventory by “subproject” • Detailed item data for multiple units of measure Fully automated process • Item Master creation • Receiving • Delivery and work order creation • Picking instructions for warehouse workers

Our capacity exceeds four million square feet of dedicated warehouse space.

• Automated shipment manifest • Automated return authorizations • Item Master consolidation

Hospitality FF&E Installation

Before presenting our installation plan, we study your floor plans, product lists and project timelines. We identify any logistical challenges upfront by visiting your location to make sure we understand property access, elevators and distances. We also proactively study your specifications for each model room and look for opportunities to be more strategic in the kitting, delivery and installation process so we can install as efficiently as possible – saving you time and money. Today’s hotel FF&E has a new level of complexity than in years past. Any given piece of furniture has lighting assemblies, USB ports and other small, technical components. Suddath not only can track all the component parts so the item is delivered complete and on time, but we also have the knowledge and experience to ensure that it is outfitted and installed properly the first time. Suddath understands the critical importance of leadership and crew consistency from the first delivery through the final punch list. That is why we employ professional hospitality installers nationally, and provide dedicated service teams for each project, ensuring you work with the same people from start to finish. Our installers learn the specific needs of your project and continually learn as they go. This continuity creates efficiencies, allows for more effective working relationships with the various trades, reduces errors and increases installation speed. Professional installation services • On-site project management with a single point of contact • Professional, trained and dedicated installation teams • Reduced travel and lodging costs compared to non-asset based providers • Sequencing expertise for FF&E deployment, providing increased communication and coordination between trades • Customized installation of complex items • FF&E installation services

• OS&E Kitting and “room-in-a-box” services • Deinstallation services prior to renovations • Liquidation of old assets from remodeled or renovated rooms

Reduce Domestic and International Transportation Costs Suddath services all modes of international and domestic transportation via air, ocean, truck, rail and parcel. We negotiate bulk freight agreements with key agents to significantly decrease transportation costs for our clients. As a licensed non-vessel operating common carrier (NVOCC), freight broker, freight forwarder and third-party logistics partner (3PL), our full domestic capacity and international network is available to solve your transportation challenges. From basic shipping to helping you leverage Foreign Trade Zones and streamline customs clearance, we help solve transportation problems and save you money. Key benefits • Single point of contact • Licensed domestic broker • International licensed NVOCC with customs brokerage • Owned asset-based market delivery • Real-time inventory visibility and reporting • Deductible exposure reduction through different valuation and insurance options • Higher standard of packaging requirements to reduce damage • Custom crating for fragile items

suddath.com/hospitality

suddath.com/hospitality

© 2018 Suddath Van Lines, Inc. U.S. DOT No. 29609 MC-029904 Centra Worldwide, Inc. WP94-01116 Sentry Household Shipping, Inc. FF 001124 7434N

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